Nellsoft makes its expertise available to complement the know-how of an IT department over the long term. It creates a robust and lasting relationship. The consultant arrives in an unknown environment and faces a steep learning curve. On the contrary, they know their customer and can quickly provide a relevant response in a given context. The mission is simple: supporting a customer with our technical expertise. But it's just as complex and diverse as the issues customers can bring.
The first advantage of this service is in the integration of the consultant with the customer. His answers are relevant to his context. There are also substantial financial savings. Most of the time, it's far too expensive to employ a full-time IT security expert. But there's also a second saving with this service. The consultant knows his customer and his context. So there's no adaptation period during which productivity is very low.